Shipping Rates
Express Air (DHL) - Promotion: 1 st 500g - $9, Subsequent 500g - $5
Air - Promotion: 1 st 500g - $7, Subsequent 500g - $4
Sea - Promotion: 1 st 500g - $6, Subsequent 500g - $2.30
Normal Shipping Duration
Express Air (DHL) – 4-10 days
Air – 7-14days
Sea – 14-26 days (Super fast!!)
We try our best to ship your items within these time frames. At least 90 - 95% of our items arrive within those shipping time frames. (*Except peak periods like Chinese New Year, Christmas etc). Please allow additional time if you are ordering costumes as the seller would need to make the item before delivering it to us.
How to calculate item fee?
First Payment:
(Item price + kuai di 快递) / 4.7 x 1.1 (Tax) = Item Payment
Second Payment (before you collect your items) = Shipping Fee
[COLOR="#0000CD"]How to order?[/COLOR]
Name/sgcafe ID:
Contact Number:
Email:
Item #1 & so on
Item URL:
Quantity:
Remarks: eg: measurements, color, special requests
*Preferred contact method: whatsapp, sgcafe PM, email
Payment Method: POSB/ DBS Bank Transfer
Shipment Method: Express Air (DHL) / Air / Sea
Collection Method: Meet up / Post (Registered / Normal Mail)
*Once you have ordered with us, We’ll send a confirmation email/SMS to you (allow 24 hours for us to reply).
How to contact us?
Please send all enquires and orders to our main email [email protected]
Please put subject as Taobao ordering and your name.
In case you can’t reach us or prefer another contact method, feel free to reach our personal contacts (:
Main contact: Linn
SG café PM: Linn
Email: [email protected]
Facebook: www.facebook.com/linnhearts
Blog: Linn ♥ リーマRIMA☆〜 | linn-hearts.blogspot.com | Beauty Blog
How to collect my items?
Once items arrive, We’ll send a sms/email to you.
• By post (extra amount would need to be paid based on weight) – Registered or normal mail
• By Meet up at our CONVENIENCE only – at Bishan, Ang Mo Kio, Orchard, Dohby Ghaut, City Hall (on sat only) MRT
- Please know that meet up is only available for orders less than 3kg.
- Please do not be late for meet up. We’ll wait for (max.) 15 mins. If not, we’ll arrange another time or wait for you and an additional $1 is charged. (Sorry! time = money)
Terms and Conditions:
1. No payment = no order
2. Once I’ve ordered for you, no refund (unless the items is Out of Stock)
3. Once your orders have arrived, you would have 1 week to decide to send by post or meet up. Items would be kept up to 1 month with us. If you do not claim your items by 1 month, items would be sold.
4. No refund if you are not satisfied by your items. Please check the reviews for the item before buying.
5. Please do not go missing after ordering and making the first payment.
6. Please trust us. If not, we’ll not our personal information for you to see.
7. We’ll try our best to reply to you within 1 working day.
8. By ordering with us, it means that you have read the Terms and Conditions.